FAQ's

Frequently Asked Questions (FAQs)

1. What is PKPS Organics?

PKPS Organics is a Chennai-based organic store with over 10 years of experience in offering certified organic and chemical-free products. We provide high-quality groceries, oils, spices, and more – all sourced from trusted organic farms.


2. Are all your products 100% organic?

Yes. All our products are either certified organic or grown using traditional organic methods without chemical pesticides or synthetic fertilizers.


3. Where do you source your products from?

We work directly with local organic farmers across Tamil Nadu and India, ensuring sustainable practices and freshness in every product.


4. Do you have a physical store?

Yes. We have a store located in Chennai, Tamil Nadu. You're always welcome to visit us and explore our complete range of organic products.


5. Do you offer home delivery?

Yes, we provide home delivery services in Chennai. We also deliver to other locations across Tamil Nadu – shipping charges may vary based on order value.


6. What are your delivery charges?

  • Orders above ₹1000 – Free Delivery

  • Orders between ₹250 – ₹999 – ₹75 Delivery Fee

  • Minimum order amount – ₹250


7. How can I place an order?

You can order through our website, WhatsApp, or by calling our customer service. We’ll guide you through the product list and delivery options.


8. Do you offer bulk or subscription orders?

Yes, we offer bulk buying and custom subscription plans for families and businesses. Contact us directly to learn more.


9. Can I return or exchange a product?

We ensure quality in every item. If you receive a damaged or incorrect product, please contact us within 24 hours for a replacement or refund.


10. How do I contact PKPS Organics?

You can reach us via:
📞 Phone/WhatsApp: 9842909029
📧 Email: pkpsorganics@gmail.com
📍 Store Address: no. 87, 100, Vellala St, Purasaiwakkam, Chennai, Tamil Nadu 600084
💬 Instagram/Facebook: